Toyota Specialist
ASE Certified Master Automobile Technician
***856 South State Street, Ephrata, PA 717-733-0722***
Frequently Asked Questions:
1. My car is due for inspection, when can I schedule my appointment?
You have 3 months, including the month your vehicle is due for inspection, to schedule your appointment. For example, if the sticker on your windshield is 10/10, you can have your vehicle inspected in August, September or October of 2010.
2. I bought my own parts, will you install them?
G & C Automotive is unable to install customer supplied parts due to warranty and liability reasons. We deal with reputable vendors in the area for your parts so we can guarantee the parts that we install on your vehicle. Since we deal with local vendors, we usually have your parts the same day so you can be back on the road in a timely manner.
3. I have an extended warranty on my vehicle. If I bring my vehicle to you, will
that void my warranty?
We can perform repairs and maintenance on your vehicle, even if you have an extended warranty. You should always keep copies of your receipts so your warranty company has proof that you have properly maintained your vehicle. You should also check with your warranty company regarding what repairs are included with your coverage.
4. Can you hook up a machine and tell me what is wrong with my vehicle?
In most cases, there is no such equipment that will tell you exactly what is
wrong with your vehicle or predict what will go wrong with your vehicle.
Through training, education and the use of diagnostic equipment, we are
able to determine what is wrong with your vehicle and suggest repairs to
you.
5. Do I need an appointment for a repair?
It is recommended that you schedule an appointment to guarantee that we
have a technician and lift available.
6. What payment options do you offer?
We accept Visa, MasterCard, Discover, Debit, cash or check. We are unable
to offer payment arrangements for repairs on your vehicle.
7. Why does my car need maintenance if it's running fine?
Regular maintenance of your vehicle protects your investment, helps to prevent breakdowns and will minimize the cost of repairs in the future.
